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Mobile Data, the Next Generation: High Speeds but at What Cost? - New York Times

BARCELONA — The next great leap forward in wireless broadband networks, a superfast technology called Long Term Evolution, is being hailed as a breakthrough that will transform the world’s mobile operators into the lucrative gatekeepers of the on ...

"Quality of service very good-to-excellent" - Broadband Dslreports

NEW!! and IMPROVED!! (for Verizon, anyway).... Early Termination Fee !!!!! Apparently as of sometime in January, Verizon has instituted an ETF that begins at $ 360.00 (!!!) for a new 2-year contract and drops by $ 20 per month for each month of ...

Denver Dispatch - American Reporter

AT THE DEMOCRATIC NATIONAL CONVENTION, DENVER, Colo., Aug. 25, 2008 -- Speaker of the House Nancy Pelosi started off the Democratic National convention press briefings this morning with a promise of unparalleled openness and a willingness to listen ...

Mayor Luecke: Reasons For Optimism in 2010 - Inside Indiana Business

Vice President for federal affairs at the Indiana Chamber of Commerce Ca... Good evening and welcome to Century Center. It is my duty and privilege to present the 2010 State of the City address to the South Bend Common Council. I would like to say a ...

On Native Ground - American Reporter

DUMMERSTON, Vt. -- The future of rural economies, such as where I live in Vermont, is tied to increased high-speed broadband Internet access. However, it is clear that the dream of universal access in Vermont, and other rural areas of the United ...

Fixed Mobile Convergence - TMCnet

BARCELONA, Spain, Feb 15, 2010 /PRNewswire via COMTEX/ -- Wmode to incorporate GoMedia into its ClearMode(R) offering - Wmode, the developer and operator of the ClearMode(R) managed service, announced today that they have signed a distribution ...

Can Your Cell Phone Create a Wireless Hotspot? And Refer 3 and Your ... - PRLog (free press release)

aspx The all new WOW Mobile service is revolutionizing the industry ... We also have our Global FREEdom Phone Network that utilizes your Internet broadband connection (VoIP) to make and receive phone calls. This is the future of telecommunications ...

New Polycom KIRK high-end feature phones powered by SiTel DECT ... - TMCnet

In addition to the proven DECT and voice capabilities that SiTel’s SC14450 provides handset manufacturers, it is the chipset’s inherent processing performance and flexibility that come to the fore in high-end feature phones. For example by ...

5 Billion people to use cell phones in 2010: UN - Silicon India

Barcelona: The number of mobile phone users across the world will swell to five billion this year, said a UN telecommunication agency. According to the International Telecommunication Union (ITU), the number of mobile phone subscriptions worldwide ...

Televisa buys stake in Nextel Mexico - Financial Times

The transaction reflects an implied pre-investment value of Nextel Mexico of $4.3bn ... purchase could result in the possibility of offering clients the first "quadruple play" services in Mexico, combining mobile phones with television, broadband ...

Open Question: Problems with my broadband connection or computer(s)?

Over the past month I've been having connection issues. The problem being that everything looked normal (modem connecting, computer booting up properly, etc), and yet I couldn't browse the Internet, or update any important applications (e.g. AVG). I checked all my settings. They seemed to check out as normal. I consulted my ISP about it, and they sent me a replacement modem, just in case. Same result. Just to be sure, I backed up everything from my PC that's important to me. However, something odd happened. My laptop, which is not often used for Internet, was considered as a substitute for my PC while it wasn't connecting. So, I plugged my modem into it...and got the same result! Very strange... Many questions burn in my mind about this situation: 1. Was my PC faulty at all, and was my laptop doing the same thing merely coincidental, or does it go deeper than that? 2. Was my modem at fault (if so, how come my replacement did the same thing)? 3. Was my phone connection at fault? If so, how come the technician that came to have a look didn't detect anything? I'm able to connect now, for reasons beyond my understanding. Dust was cleaned out of the inside of my PC's tower, and for some reason seems to be connecting. As good as this may be, I'm still skeptical. Besides, it doesn't explain the laptop. Can somebody please explain to me what could've gone wrong? If you need more info, I'll add more in the additional data section. Thanks. more

Open Question: internet set up question?

I am currently a student at a boarding military school. I want my own internet in my room so what should i do??? There's is only an outlet for electricity and that's it. There isn't a phone outlet or anything. I have no clue how I'm supposed to get internet with only an AC outlet. I've heard of something called broadband or something but I'm still clueless. Can someone tell me what to order and how to set it up? thanks more

Open Question: Which is a better phone deal? PLEASE HELPPPP!!?

I'm going to get my cell phone on a contract for the first time. These are my options. $29 a month, and i get : $150 credit , and 1GB on the Mobile Broadband stick per month. OR $19 a month , and i get : $70 a month credit. Unlimited MSN on my phone would cost an extra $5 a month. Would i pay for an internet connection fee when i sign on msn on my phone? or would it be free because its unlimited? What's a bettter deal , $19 + $5 a month, OR $29 a month. I get $100 month allowance and I'm paying for this per-month myself, my parents arent. Thanks more

Open Question: can i connect 2 conmputers to the interent using 2 modems on a single phone line?

i already have 2 modems, and my dad has allowed me to get the internet in my room on my computer separate from his computer which is already connected to the internet, what i want to know is can i use the second modem to connect my computer to the internet on the same phone line as dad's? if i need to use a separate phone line, that is not a problem, we have 2 anyway, but dad wants to keep the other one open for his business this is all broadband by the way, dad's modem is ADSL 2+ ready but we aren't in an ADSL 2+ area so we can't use it, and my modem is a normal DSL one thanks in advance for any constructive advice more

Open Question: Slow Internet Connection?

Hello, I am having a problem with my internet, its slow all the time and i can not find out why! Im with demon home broadband 8mb Ive tried seeing if swapping to BT would help and they said my estimated download speed is 1.0mb so it would not speed my connection up! Ive rang both my ISP and BT (check the phone line) and they say there is no problems at either side. ive just purchased a accelerator plate which BT recommend it might help all though i am doubtful, just waiting on postage. And now seriously getting frustrated with my internet service. Just ran a test at speedtest.net and here are my results. [URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/714682164.png[/IMG][/URL] or http://www.speedtest.net/result/714682164.png IF anyone can help / advise on anything it will be greatly appreciated!! THANKS LEEHello, thanks for the answer. there is 3 computers in the house but the other 2 are rarely on, so if there not on they shouldn't be using bandwidth. Heres my speedtest result after switching my router of for 10mins. http://www.speedtest.net/result/716602708.png the wireless router is password protected and i am connect using ethernet (as i play online games) so i dont have the wireless connected to my computer. the phone line does have a filter on it. you say connect directly to the modem, what do you mean by this? you have been much help Mr. SoLo DoLo and if you have any more ideas it will be much appreciated!! Thanks lee more

Open Question: How long after sky is installed will broadband be available to access the internet?

I will be using sky for the first time, for tv, phone and internet...Does anyone know how long after the account is activated will I be able to access the internet thru broadband? more

Open Question: Freaky ADSL connection what the hell is happening?

My sis was hijacking the whole broadband bandwidth by downloading her fucking noobish manga vids. So i was thinking bout sabotaging the ADSL connection by picking up the phone downstairs whithout installing the low pass filter. One thing for sure noise came out from the phone for a while, then the noise dissapeared, and for a sec i thought already disabled the whole communication of the modem. But the weird thing happened, the modem resynchronized and the noise came back and the internet connection was reastablished again (FUCK). I tried blowing into the phone to cripple the connection again but to no avail the connection was still staying strong, i even tried playing 20khz tracks thru my mp3 to the phone but, nothing happens. LOL, i thought ADSL is a whimp and is easily disconnected even with the slightest noise, but i was proven wrong.. what happened actually more

Resolved Question: How to get broadband internet in a house with 'no phone point'?

Wondering how to get the internet in a house which I'm told has 'no phone point' ? more

Voting Question: Is there a cell phone operator in the US offering daily rates on mobile broadband?

I use a sprint plan for internet wireless connection. I am paying a $59/month for the service I only use the wireless connection card a few days every month and I'd like to find a provider that I could pay a daily fee only the days I use it. I know that can be done in Europe and in Mexico but I am not sure you have such offering in the US. Do you know of any operator providing that service? Thank you very much Juan more

Voting Question: Need some help with weird bluetooth/internet situation?

Today I installed bluetooth software on my computer in an attempt to transfer files from my phone to computer. Ever since I installed the software, and try to go to a new site on the internet some thing comes up telling me it's trying to find a connection to dial up (even though it's broadband) and some *99# thing and it says I cannot work offline... when I'm online and have broadband..! It was working perfectly fine before today. I'm so confused, what can I do to fix this?where do i get that from? it's a samsung. i can't find it more

Voting Question: can laptop wifi connect to internet through cell phone wifi?

like wireless mobile broadband.. is the cell phone wifi like having a portable hotspot? more

Resolved Question: How can I get fast internet in a rural area?

I'm currently with Sky Broadband, the free version with a 2MB connection. I only receive about 1.2MB of it, due to my phone line being really far away, and basically I could go and buy a 100MB connection but I would still only receive 1.2MB. I've checked Virgin's website and cable/fibre-optic isn't available in my area. So now I'm stuck for options. I play online games so I want at least a 5MB connection, and willing to pay up to around 15-20 quid a month for it. What're my options? more

Voting Question: Help with wireless router.?

So here's my problem... My mum is one of those people who is anti-wireless internet, so I only have a broadband connection in my room. I was thinking of just covertly buying a wireless router to use in my room so I can get online on my ipod touch etc. So basically, Can I set up a wireless router in my room with just a broadband connection? I dont need a phone line or anything right? and also, does anyone know of any cheap wireless routers, just something to use in a small area and is relatively inexpensive. Thanks, more

Voting Question: What are the cons to AT&T's Mobile Broadband?

I'm planning to order a netbook very soon. One of the options from the company I'm ordering from is to pre-install AT&T cellular mobile broadband. I was wondering if I should get it installed or not. I'd only be using it for the netbook, not for phone service. I'm planning to open a YouTube account for my band and it is imperative that I have internet coverage that supports good and heavy media streaming. Is this an issue with AT&T? Are there any other issues (other than cost) that I should be aware about? Please help. more

Voting Question: What are the cons of AT&T's Mobile Broadband?

Voting Question: Best Broadband Offer via a BT Phone Line?

My friend lives in a flat that he is renting from the council and cannot install a new phone line or cable for cable BB, he has an existing BT Phone Line and it has been previously used for BT Internet by a former resident of the flat that his still in contact with in order to get the details of the BT phone line. I'm assuming that since he has to use a BT phone line he'll have to pay for line rental no matter what package he buys, if that is not the case then that's great. What he wants is for a decent BB package that has an UNCAPPED download limit preferably 4Mb+. Which company and package is the best for him to use without it getting too expensive? more

Voting Question: How can one use BSNL broadband from PC to phone?

I've broadband connection. Can i use this network connection via mobile?(Thro USB or bluetooth). I want PC's internet to be used in phone.(not phone's gprs) more

Resolved Question: Regarding routers and internet speed?

We have a Linksys wireless-G 2.4 GHz broadband router. At times we have 3 people online at the same time. Two play online peer games. At times, it seems more like dialup than high speed dsl (it's the highest offered in this area--over 700 (I think they said it was 900 ???). I'm getting pretty frustrated with the speed. It only seems to effect my speed, not the other two. My system has the router, etc hooked up to it. My system is clean -- recently reinstalled everything but the problem still occurs. I called my internet provider and they said that the the speed wasn't what it should be. They (Embarq/Century Link) had be open some tool online that measured the speed and it was only about half. I removed a filter device from the phone line (forgot to remove it when I cancelled telephone service) but it's still a quarter short of what it should be and the tech couldnt' figure out why. The company changed to Centuy Link so that tool is no longer available or at least I can't find it. Is there a better router that that will provide better speed/performance (this one is from our internet provider)?If not the router, is it with my provider or could the issue be at home? more

Voting Question: Wireless Connection w/ a broadband card?

I currently Have a broadband Card Installed In My desktop. Where I live there is no other way to get internet service (ie. phone line or cable not available) Is there a way I can set up another Desktop in my home and get an internet signal from my current desktop? more

Voting Question: internet service, tv and phone?

I live in Los Molinos, ca and I cannot get phone tv or internet service out here! I heard the local company is Nu-way Broadband but I cant for the life of me find the damn number. Can anyone help? And no I cant get comcast, att, or Satellite.. thanks more

Resolved Question: Why is my internet download speed slower than it was before i was disconnected?

Hi I have AOL broadband upto 8mb and a BT phone line. I recently had to change my phone number with BT and had to be disconnected then reconnected with a new number. Before this, I was getting download speeds of almost 1mb per second, but now only get 130kb per second? AOL says its nothing to do with them, which I believe, as as far as they were concerned, disconnecting and reconnecting made barely any difference. Can anyone help or advise? Thanks in advance M more

Resolved Question: broadband for my laptop. i have a stick for usb port, is it secure? can anyone use off of it?

i have broadband through a cell phone company. (stick in the usb port) . and i was wondering if it was secure where no one could see what i am doing on my computer. i guess more secure than wifi. ????can anyone use off of my internet? i dont think they can but i dont know too much about computers, thanks a lot. more

Resolved Question: Mobile phone company has increased VAT and taken E10 of my credit without warning. Is this legal?

Hi. I'm on the 3 mobile phone network, and usually it's very good. But today I found out they're taking what seem to be disproportionate amounts of credit, to account for "the new rate of VAT". I have an internet dongle with pay-as-you broadband on it, and today discovered my unused top-up has gone from E20 to E9.96, while my sister, who bought a month's internet add-on for her phone, found it gone in less than a week, with normal usage. I'm not sure if I'm asking this in the right place, and I suppose it's possible it's just a glitch . . . but surely this can't be legal? I can't find any other complaints online, and all the 3 website offers is a message along the lines of "Don't worry, your balance may have been altered to reflect the new rate of VAT, but you're still getting your money's worth". Now I don't know much about VAT, but to take half my credit seems absurd. I want to know if I have the right to complain, and if anyone else has experienced the same thing. Any help would be appreciated, as I'm feeling horribly ripped off right now. more

Resolved Question: can bsnl 3G sim card be used in samsung E-250 phone?

can it be used for broadband internet usage through pc connecting it with a data cable? suggest any methods to avail the 3G broadband speed to access web without buying a 3G handset..... more

Resolved Question: Is my internet provider telling the truth?

I live in the U.K. and I have recently become a customer of talktalk due to tiscali being bought out when i first switched to broadband I had a modem and had a lot of trouble with connecting to the internet not to mention slow speeds close to that of dial up. After months of problems we were given a free router and downgraded from our up to 8mb package to upto 1mb as we were told our line couldnt handle this. Since then we have had a much better service with the rare hiccup but it has been much improved fare to say 1mb isnt outstanding but its something. However since the end of December i started experiencing slow speeds sometimes as little as 0.10mbps which made it impossible for internet use. I have been in touch for the last two weeks and have had internet on and off, fast and slow eventually my constant complaining led to there technical expert phoning me in the past i had been told there was fault on my line but nothing had happened. Apparently now according to them the circuit is being replaced? I live in a village not far from town but apparently my rural location has this really old BT circuit which means i get slow speeds and is "being replaced" my friend who lives closer to the exchange than me in town gets 5mbps so im not expecting 20mbps but a neighbour gets 2.5mbps and is with the same company. To be honest all i want is a consistant, reliable service but im intrigued by this circuit where is it for a start? i havnt seen any BT vans or roadworks near my house would this be near to these green boxes that have something to do with it? Can someone actually explain to me how this all works as I honestly don't know whether to trust my provider anymore they are helpful but am i just getting told rubbish? Has anyone else had a circuit replaced near them? i doubt fibre optics will come to me even before 2020 let alone 2012. more

Voting Question: Getting 3g, EVDO or whatever on a netbook? Internet everywhere how costly?

I am planning on getting a nice net book which still costs under $500. I have wifi in my house, but other than that wifi is hard to find. Sure they have wifi at some hotels and at starbucks, but really I would like to use this netbook on the go, in the car, on vacation and when I'm with family. Obviously I can't get wifi anywhere... They have two services, which I don't really understand or know the difference between, called EVDO and 3g I'm aware of. Also, I heard you can get internet from your phone? I might get a smartphone from verizon with just the basic $30 data plan if that means I can somehow use it as a modem or router for my netbook giving me internet. I I get a netbook with a SIM card slot, can I just get a $30 unlimited data plan and have internet? I guess it costs $60 a month from AT&T and the same for verizon for mobile broadband or EVDO I think. I really don't understand any of this, but what's the cheapest way to get internet on the go on a netbook with EVDO and HSDPA supported? more

Resolved Question: Can I use a dongle to receive internet at home?

I have a broadband connection, which means I have to have a bt landline. To be honest the only use for the phone is that it enables me to get on the internet! I'd like to get rid of the phone/broad band and get a dongle. The O2 one I have seen gives unlimited use (within reason) for 15 pounds per month. This sounds great as it would cut my bill in half, seeing as I have no other use for the phone. But would it actually work? Could I 'replace' my broadband connection with the dongle? more

Resolved Question: How can I make a wi-fi zone using my laptop?

I'm using a HP dv6-1256tx laptop and have a wireless broadband connection, please tell me how can set up a wi-fi zone and use internet on iPod touch/PSP/Phone... Thanks in advance more

Resolved Question: Data usage/charges on cell phone?

I just checked my usage for my minutes/messages and there also is a charge for "data" usage on my Verizon cell phone. I would like to know how much is this going to cost. It says 65.59KB used and PAY-AS-YOU-GO-KB $0.015. If anyone can answer, how much will this be? Also, what else could be considered "data" besides accessing the Internet which I haven't done on my cell phone. It's a broadband smartphone that I recently switched to. Thanks!!lol@wonnder, they are a ripoff! I am on a plan with my father and our contract doesn't end until six more months. The cell phone I'm using now sucks, I don't think I can last that long. I am trying to avoid upgrading with Verizon, even though I can with the plan we have.theuncool1--I think at the time when it was bought(almost 2 yrs ago), you didn't have to add that plan/feature. I believe now you have to.emmasmom--I haven't been on the Internet, that is why I am confused. As for the usage cost, I guess around the same much as you but wanted to be sure if I was figuring it out right. more

Resolved Question: Broadband speed problem?

I had problem with my Broadband speed with BT, It was running around 1 mb 900kbs a sec, Which i am paying for 8 mb... I rang BT did all the trouble shooting and he told me to test my BT home hub at the master socket, by taking the faceplate of the socket and plugging in the router by the test socket.. It did work fine I got around 6 mb which i usually get. So i tested it on my phone socket in my living room and it worked fine there aswell. so after an hour or I using the internet and all of the sudded all the web pages were acting very slow. So i tested my BB again to find, I am only getting 10k a sec now. Its feels like i am using a 56k modem again... BT are saying there is fine but i cannot a see a fault at mine as every connection as got filter on it, I even used different router to rule out the router could be the problem the BT hub but its still slow... Can one suggest why i am getting these ridiculous speeds....I am quite close to my Exchange around 600 meters, I live in London, And i know about peak hours that speeds will drop, But not as a low 10k a sec, like 56k modem... I was averaging around 7000kbps (7 mb) a sec during of peak hours.. Now it wont go above 512k which is under 1 mb more

Resolved Question: Do Broadband USB sticks for computers work at sea?

Does anyone have any solid information as to whether you can use the Broadband USB sticks (like this: http://www.sprint.com/business/products/phones/usbU720_allPcsPhones.html ) out at sea and still receive internet connection. Note: I don't care if it works on a sailboat 3 miles off the coast, I'm talking about large container ships in the middle of the Ocean. Please only hard evidence. more

Resolved Question: i'm moving house on friday and have been told my broadband will not be on till 17th feb?

this is with sky, is there any provider that will give me it straight away? i am getting phone installed on wednesday so really wanted my internet on at same time? more

Voting Question: move wireless router somewhere else?

ok well i got a dlink wireless router for my xbox 360 but my 360 is in my bedroom and my computer is in my living room so my wireless router is in my living room, no good connection really. ok so my wireless router is hooked up to my rca broadband (cable modem). so this is the QUESTION can i un hook my wireless router and put it in my bedroom like through a phone jack or something. also for some reason are internet just randomely turns off and i have to repair the connection and un hook the router and etc it happens constanly is there eneyway to fix it like my connection just lost now i have to copy this entire paragrapy go back online and paste this :/ more

Resolved Question: how can i use my fax over an internet connection through my fax modem on windows vista basic?

we are trying to eliminate the use of a separate phone line to be able to receive and send faxes as it is costing us line rental every month, i cannot find any software that can allow me to use my broadband (Ethernet) connection to send and receive faxes through my 56k modem to a standard fax machine, also the fact that vista basic doesn't come with a fax/scan utility is not really helping. Any advice on a cheap/free way to solve my problem?? more

Voting Question: my internet disconnects when i use the phone this has been a on going problem,it just drops connection randoml?

also when i dial a number on my landline the internet gos orange then thew seconds later back blue again,ive had 3 engineers out and now they rang me today and said theyve updated the exchange,theyve done lots of things but my internet still drops???ive changed routers still the same,it wasnt doing it when i first had bt broadband but now its been happening for 3 weeks,can anyone help? more

Resolved Question: Not as stupid as it sounds but how do you get internet?

I've only had a computer for a few years and it's a laptop with broadband internet from my cell phone carrier. It's always been a little slow but never really bothered me, until now. So, I want to get real internet and I have know idea what to get. I know I want FASTER internet. I have to take some online classes for school and right now it takes forever. Some pages I can't even load! What are some good company's to go through and how do I go about getting it, setting it up, the best kind to get, ect..... I really have no idea what I'm doing. I live in St. Louis MO 63118. Thank you so much in advance! (if it matters I'm able to get on wireless connections.) more

Resolved Question: Why my PC cannot connect to internet through a wired router?

My broadband service is at&t DSL. My Netgear WPN824v2 router is connected to the SpeedStream 5100 modem. The DSL service was down recently but has since been restored. at&t has also helped me reset the modem over the phone. However, I'm no longer able to get connected through the router after the reset. The only way for me to go online is to connect my laptop directly to the modem. Please help! more

Resolved Question: Anyone got problems with certain sites since talk talk took over tiscali?

Hi, I've been tiscali broadband for approx 2 years and not really had any issues. But for the last 10 days I have not been able to access my online banking by the RBS. I contacted the RBS and a tech guy called me back and talked me thro lots of different things, and after 40 mins on the phone he put the problem down to my broadband provider, tiscali - now owned by talk talk. He suggested they could have changed something, I have noticed my broadband speed is a lot slower than it used to be, used to run at 7.8 - now I'm lucky if runs at 5. Is this tiscali or is this an over-saturation of people within the exchange now on the internet?? I don't know. I will have to phone tiscali but I know I'm probably going to end up in call centre! Just wondering if anyone else has problems?? I'd also be grateful if anyone could recommend good broadband providers incase I decide to change, BT and Sky have been ones talked about amonst friends. Many thanks...Hi - thanks Darren. I have tried both your suggestions and unfortunately they didnt work. SSL sites are definitely slower, but they do eventually work. Really strange - i put in all my password details for RBS then it's just a blank screen - with the page trying to load. But if I check my digital banking from my hubbies laptop it shows the last time I logged on as the time I couldnt log on - if you know what I mean. RBS thinks I was on but I could not see any screen. I'm at my wits end - I'm now blaming my laptop which is 6 months old. Do you think it would be worth be finding someone to format and rebuild for me and start from scratch again? Many thanks. more

Resolved Question: Does Vodafone list what websites you have visited on the internet on the phone bill?

Basically my question is, if my parents can see what websites I have visited on the internet when they receive the phone bill. We are with Vodafone - 3MB Phone and Broadband package, if that helps. Perhaps if anyone has that package or has Vodafone can tell me what it does tell you on your bill. Thanks! P.S. For any smart asses out there.........You know why I'm asking this question;) more

Voting Question: Will somebody please confirm that this is a problem when i use avast and do a speed test?

my internet speed is 6meg when i remove this and use avira then do a speed test i get 14 to 13 meg of speed therefore avast the new version free edition does slow down your internet. When i had virgin broadband this happened causing problems for me having to phone them up and demand more speed then i left and changed to talk-talk with speed boost only now i have just found out that the reason that virgin was a slow speed was due to the free anti-virus avast that i was using more

Resolved Question: Which one is better T-Mobile or Cricket Mobile Broadband?

I'm looking for the best, problem free mobile broadband service, both services are $40.00 per month, but which one is better, I need it to be activated fast without problems. I think that the only difference between those 2 is that cricket is not a contract, anyway. Which one do you recommend? Also, what are the requirements for the activation? I don't have a phone number yet. I just need internet. more

Resolved Question: T-mobile is to rip off me £10 per month for nothing. –Help please?

It was on December 2009 when my contract for TWO years with T-mobile company for mobile internet for £20 a month has expired. At the beginning of this month I drop in shop to cancel their continuing debiting £20. Shop assistant is to speak on phone with management and says: “we offer you the same plan for half the price ( for £10 a month) for next 18 month term” So I agree to offer. But now I find out on my bank statement they still debiting £20. The plan was of mobile broadband, 3GB a month. I did not agree to pay £20 a month. So I must get back £10 what they pocketing without my consent. What do I do in order to get back money? Thank you for your help.jeepers1965 you're right - the smaller print is, the more companies win ££ !! Just recently I have visited T-mobile shop and they said that Web'n'walk bill of £20 was made online on 08 January for debit to be made on 20 Jan, but because I agreed for new tariff three days later on 11 January, old tariff of £20 still been applied on 20 Jan and new tariff begins to be debited on 20 Feb. This is one more example how companies rip-off customers moneys - between day 08 and day 20 there are 11 days ! The situation in question as is: I have ordered Web'n'walk for 24 months on 05 Dec 2007; first payment of £20 have been debited on 20 Dec 2007. Big Q: when I should have been stop using contract in 2009 and when last payment should be taken? And Q2: if new contract for next 18 months for £10 per month on 11 Jan 2010 was made while old tariff of £20 have been debited on 20 Jan 2010 - when new 18 month contract finishes?This is not to know for shallow curiosity but because they don't stop providing service after contract for service has ended and don't stop taking monthly payment. Ms eli suggests to cancel Direct Debit - but one must be sure that contract has expired, otherwise cancelling DD might lower bank account credibility in low scores? What do you think of it? Thanks v much ! more

Voting Question: Gaming addiction - serious. How to resolve, please help?

Hi All, Are you ever in that situation where a close friend is having a problem, you offer advice but that's not enough? Well it's come to that - I will be as brief as possible but I'm hoping for some input from anyone who can suggest a solution. I have offered my advice and I'm not repeating it here because I'm keen to know what everyone else thinks. I have a very good friend who's currently going through a divorce, is also in need of surgery that has a high risk of paralasis or death - and to top it all, her son is severely addicted to World of Warcraft. Gaming Addict background: Parents had problems and messy divorce proceedings commenced in 2007 (still on going), father was 'mental' bully. Addict was physically active in mid-teens, in late teens had stable relationship and job, became a 'light' World of Warcraft player (early twenties), was made redundent (with payout equal to 4 months pay), spent large amount of payout taking partner on expensive holiday, she left him possibly because of addiction to WoW (World of Warcraft) and/or because of lack of motivation to seek employment. The addict makes payments directly to the broadband providers, mother pays phone bill. There are others living in the house that work from home and so phone line cannot be disconnected as they need the internet connection. Gaming addict current daily movements: starts gaming at 2pm, finishes at approx 2am. never goes out, does not have a regular intake of fluid or food. Does not see real physical friends or socialise, ignores the few friends he has when gaming. Makes minimal contact with mother. Mother tells him that he needs to get a job and get out the house - he becomes angry or says he will and then doesn't. Mother's attempts to resolve: She is supportive based on the advice of the doctor prescribing anti-depressents and tries to maintain communication, but normally transfers to giving instructions to addict. Mother also offers him dinner and cooks for him most days of the week because she is concerned for his health. Mother prompts addict to do basic household tasks, such as taking the bin out or mowing the lawn, son says yes but does not do tasks. Mother has successfully got him to a job centre when he's not 'raiding' and he is now on benefit to the best of my knowledge. Overall: This is an extreme situation, as much as the mother tries to do what's right and 'motherly', the addict is still playing every day and does nothing else. His one close friend (who also lives in the same house), emails the addict during the day and he ignores his emails. When asked why he didn't respond to his emails, he said that he was either 'on a mission' or 'couldn't be bothered. Any advice welcome, as are any questions. I'm asking this on behalf of my friend because she has enough to deal with as it is. Be assured that right now if the addict fell over and died, it would not bother me in the slightest - my primary concern is the mother/my friend. It is her that is being torn apart with the usual questions of "am I being a bad parent", "what am I doing wrong", "I can't be cruel to be kind", etc. more

Resolved Question: Is there a known conflict between Windows Vista and PC Guard?

I have been using Virgin Media's PC Guard free security software for years, on my previous pc and laptop, both of which used Windows XP as their OS. Just over 6 mths ago purchased a shiny new laptop with Vista. At end of December its trial period of installed McAfee security software expired, so I thought I'd revert to PC Guard and downloaded it to shiny new toy. Hmmm. Ever since have had series of probs, which, to cut a long story short mean I cannot connect to internet on new m/c, and although PC Guard appears to have installed, it doesn't seem to be operating, nor can I access the programme. Lots of other strange occurrences, such as the wonderful Vista clock has been blacked out, too many to detail, but before I attempt, again, to get some sense out of Virgin Broadband's helpline (lost the will to live last time I tried this), I wondered if any of you know if there IS a problem with PC Guard on Vista? (If not, I'll set aside 3hrs of my time, swallow a handful of valium, gird up my emotional resilience and phone Virgin again!!!) Thank you for your help. more

Voting Question: 3 computers on broadband sharing, how can i put a password on to block one computer?

I have phoned talk talk to change the password,but you can still get on the Internet with this computer that i wanted to block. more

Voting Question: Telephone connections?

I have an Optimum phone connection (internet over cable). I would like to add another phone line thru Vonage. Can I set up 2 phone lines - one Optimum and one Vonage with the following equipment - high speed broadband modem provided by Optimum and a Linksys broadband router ? thanks more

Voting Question: The Wireless Internet icon has vanished from my laptop-now I can only connect via ethernet lead. Tried phoning?

BT (Broadband provider), Windows and HP, but none have sorted it. Is there a way I can retrieve the facility I had up until last week-end. Novice. Thanks. more

Voting Question: Broadband cuts out when somebody answers the phone.?

We have 2 phone sockets downstairs and one upstairs the modem is connected to one of the sockets downstairs, the other socket (near the entrance) is not used. the phone socket upstairs has a phone connected to it, when somebody uses that phone the internet stops working. Is there any way around this? Maybe a filter that can be fitted? Any help would be very much appreciated Thanks more

Resolved Question: What should I do about my wireless internet being disrupted by my cordless phone?

My upstairs neighbors/good friends and I share an internet connection two-ways. They have the Modem (from PRIMUS), I have a 2.4GHz Broadband Router catching their signal in my living room. And my laptop has an external wireless card catching my living room router's signal...giving me THE FANTASTIC INTERNET! Today, I got cable telephony installed...right in my bedroom, next t my laptop. It's a simple cable phone line..no actual cable TV or cable internet. I just needed the phone. My cordless phone is a 2.4GHz cordless phone. Actually...there are two units. One of them is plugged right under my computer table...the other is a few feet away from my router in the living room. I heard that cordless phones can disrupt my wireless net signal cuz they both run on the same "wave" of 2.4GHz? Which kind of cordless phone would NOT disrupt my signal. Is the cable box also somehow gonna disrupt my internet? I doubt THAT...but I'm no technie. All suggestions welcome...Thank you my friends! more

Voting Question: 18+ Americans pls. When will she get back to me?

Thanks for reading. Apologies this might be a bit of a different question but its to do with relationships so Ive posted here. Im in the UK and there's a girl in the US in Ohio. We met here in the UK in my university, where she came here as an exchange student. We agreed to talk on skype once she got back home. She moved into her University last wednesday. So exactly a week ago. She's not on campus and is moving into a new appartment. I'm just waiting for her to get back to me. I suspect that she doesnt have internet at home once shes moved in. So Id just like to know in the US, how long does it take to sort out internet connection? Do you need to wait to get a phone line conected first and then install a broadband company? thanks. I just like to know roughly when I will hear from her. more