|
isp broadband comparison - broadband isp bellefontaine ohio
BT and NTL get ISP wooden spoon for satisfaction
How much do you love your internet service provider? If you're a customer of BT or NTL, you're most likely to be suffering from a lack of warm and fuzzy feelings towards your provider. A study by utilities comparison website uSwitch.com, which examined the relative popularity of the UK's ISPs, found that PlusNet is the nation's favourite, with BT and NTL picking up the wooden spoon for the largest percentage of unsatisfied customers. All in all, it seems the British are a broadband happy bunch. According to the survey of 16,000, 92 per cent of PlusNet customers are satisfied with their ISP, while BT and NTL - with the fewest satisfied customers - still notched up decent levels of satisfied users, with 81 and 82 per cent respectively. But what makes broadband users happy with their service? The research found that broadband Britain rates connection quality and reliability - rather than price - as the most important elements.
ISPs fail on LLU migrations
BroadbandChoices.co.uk have called on industry regulator Ofcom needs to take action to ensure ISPs give customers correct information when inquiring about changing providers. But 46 per cent of call centre operators which were called by the comparison site gave incorrect advice when questioned about obtaining a migration authorised code (MAC) concerning moving to a local loop unbundled (LLU) provider. There are more than three million unbundled telephone lines in the UK and rapidly growing. The process of LLU involves communications providers, such as TalkTalk or Sky, installing their own equipment in telephone exchanges, meaning that they do not have to rely on BT's existing infrastructure. .
InternetPerils Online Visualization Technology Actively Tracks and ...
As we continue to gather insight into the world of Phishing, this technology can also prove valuable to trace other types of online fraud as well." To see the latest PerilScope visualization of Phishing scams please visit http://www.internetperils.com/ For John Quarterman's report on this project to the APWG, please visit http://www.internetperils.com/tech/conferences/apwg2005-1/index.php About the Anti-Phishing Working Group The Anti-Phishing Working Group (APWG) is an industry association focused on eliminating the identity theft and fraud that result from the growing problem of Phishing and email spoofing. The organization provides a forum to discuss Phishing issues, define the scope of the Phishing problem in terms of hard and soft costs, and share information and best practices for eliminating the problem.
|